How to Order RTW (Ready to Wear) / Onhand Items
1. Add to cart
2. If you wish to add more items, click continue shopping
3. Click Checkout
4. You'll receive the complete payment details and instructions within 24-36 hours.
5. Once payment has been settled, please send the transaction receipt via email: firstname.lastname@example.org and/or via viber: 09053110229
6. We will ship your package within 24-36 hours upon payment confirmation. (Except holidays and weekends)
7. Tracking number will be sent via email.
*For faster transactions/response, you may text or call: 09053110229 - Kindly indicate your order # and name.
|For instructions on how to order CUSTOM FORMALS, kindly go to this link: https://www.itgirlscloset.com.ph/pages/faqs|
| SIZE CHART
Modes of Payment
BDO (Banco de Oro Savings)
BPI (Bank of the Philippine Islands Savings)
Shipping Details (Fees, Transit Time. Tracking)
Regular Courier: GOGO EXPRESS
Metro Manila: Php80 / Php100 / Php 120 (depending on the pouch size, we will contact you for changes with your billing)
*1-3 Business Days
Provincial: Php170 Luzon / 190 Visayas / 210 Mindanao (Medium pouch)
*3-5 Business Days (sometimes, it takes more than 5 days)
*For updated rates please check gogo express site: https://www.gogoxpress.com/pricing/
Rush Metro Manila / CALABARZON
We ship via grab express or Lalamove. Rate depends on the time, traffic and proximity of your place to our HQ (in Pasig).
Please let us know if you opt for express delivery as this will be scheduled.
Rush Provincial: Direct LBC
Rate depends on the weight and location, this would cost more than the regular provincial shipping.
HOW TO TRACK YOUR PACKAGE
We will be sending you your tracking number after shipment of package.
Gogo Express: https://app.gogoxpress.com/track/
LBC (Provincial) - lbcexpress.com
*Please note that we are NOT liable for delays and mishandling of packages of the third party courier. Delays usually happen during peak season, depending on the weather condition and when the information given by the client is incomplete. Once we hand over the items to the courier, we have no control over it. We can only give you the tracking details.*
Exchange & Returns
We do not allow refunds for all our pieces. We do not allow returns or exchange just because you don't like how it fits or because you changed your mind. Please make sure to read all the details before ordering.
All items undergo quality check before shipping. We'll make sure to act on faulty, damaged or incorrect items.
For further assistance, kindly email email@example.com